Privacy Policy

Last updated: August 14, 2026

Hudson Heights RES is owned and operated by Chris Leary LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://hudsonheightsres.com, use the website, contact us, create an account, book a service, or otherwise interact with Hudson Heights RES.

In this Privacy Policy, “Hudson Heights RES,” “we,” “us,” and “our” refer to Chris Leary LLC and Hudson Heights RES.

By using the website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We may collect information you provide directly, information collected automatically when you use the website, and information received from service providers that help us operate the business.

Information you provide

Depending on how you interact with Hudson Heights RES, we may collect:

Name
Email address
Telephone number
Billing and payment information
Property address
Property type and listing information
Appointment date and time
Access instructions
Tenant, seller, building, lockbox, or property-manager information
Services and packages selected
Special instructions or shot-list information
Account login information
Messages and information submitted through contact forms
Information included in emails, texts, or other communications
Feedback, reviews, and testimonials
Information provided when requesting additional editing or marketing services

Please do not submit sensitive personal information through the website or in the property instructions unless it is necessary for the requested service.

Information collected automatically

When you visit the website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Screen resolution
General location derived from IP address
Pages visited
Links clicked
Date and time of visits
Referring website
Approximate time spent on pages
Website interactions and events
Error and performance information

This information is generally collected through cookies, analytics tools, server logs, and similar technologies.

2. How we use information

We may use personal information to:

Respond to questions and requests
Schedule and manage photo shoots
Process orders and payments
Calculate and display travel fees
Provide photography, floor plans, virtual staging, and other requested services
Provide account access
Deliver photographs and other finished files
Communicate about appointments, orders, payments, and delivery
Coordinate property access and production requirements
Prepare invoices and business records
Provide customer support
Send service-related messages
Improve the website, booking process, and services
Understand how visitors use the website
Measure marketing and website performance
Prevent fraud, misuse, or unauthorized access
Maintain business, accounting, tax, and legal records
Comply with legal obligations
Protect our rights, property, clients, and service providers

We may also use information to send occasional business or marketing communications where permitted by law. You may opt out of marketing communications by using the unsubscribe instructions in the message or contacting us directly.

3. Google Analytics

Hudson Heights RES uses Google Analytics to understand how visitors use the website and to measure website performance.

Google Analytics may collect information such as:

Pages viewed
Traffic sources
Device and browser information
Approximate geographic information
Website interactions
General usage patterns
Referring websites
Approximate session duration

Google Analytics uses cookies and similar technologies to help collect this information.

We use Google Analytics reports in aggregate to understand website traffic and improve the website. We do not use Google Analytics to intentionally identify individual visitors.

Google may process information collected through Google Analytics according to its own privacy policy and terms. More information is available at:

You can limit cookies through your browser settings. You may also install the Google Analytics Opt-out Browser Add-on:

Google Analytics Opt-out Browser Add-on Download Page

If a cookie-consent tool is available on the website, you may also use it to manage non-essential cookies.

4. Cookies and similar technologies

The website may use cookies and similar technologies for:

Website operation
Account and booking functionality
Security
Remembering preferences
Analytics
Website performance
Embedded content
Marketing or advertising measurement, if enabled

Cookies may be placed by Hudson Heights RES or by third-party services used on the website.

You can control or block cookies through your browser settings. Blocking certain cookies may affect website functionality, account access, booking, embedded content, or other services.

5. Online booking and account services

Hudson Heights RES uses a third-party booking and account platform to manage appointments, orders, payments, property information, and delivery of finished files.

When you create an account, place an order, or use the booking system, information may be processed by that platform according to its own privacy policy and terms.

The information may include:

Name
Email address
Telephone number
Property address
Appointment information
Service selections
Payment information
Account information
Property access information
Delivered files and order history

The booking platform may use cookies, account technologies, payment services, and security tools to provide its services.

6. Payments

Payments may be processed by third-party payment providers.

Hudson Heights RES generally does not store complete credit-card numbers on its own website or systems. Payment information is handled by the applicable payment processor according to its privacy policy and security practices.

We may receive limited payment-related information, such as:

Payment status
Transaction date
Amount paid
Payment method type
Transaction or invoice reference

For payment questions, please contact us using the information below or refer to the payment provider identified during checkout.

7. Contact forms and communications

If you contact Hudson Heights RES through a contact form, email, telephone call, or text message, we may retain the information needed to respond to your request and maintain business records.

This may include:

Your name
Contact information
Property information
Your message
Appointment or order information
Any files or materials you submit

We may use this information to respond to you, provide an estimate, schedule an appointment, answer a service question, or maintain a record of business communications.

8. Property information and access details

To provide services, we may collect information about a property, including:

Address
Property type
Room or unit information
Access instructions
Lockbox or entry details
Tenant or occupant information
Building access information
Listing requirements
Requested photographs or services

We use this information to provide the requested service and coordinate the appointment.

Because access instructions may be sensitive, please provide only the information necessary to enter and photograph the property. We may remove or delete access information when it is no longer needed for the assignment, subject to reasonable business, accounting, security, and legal requirements.

9. Service providers

We may share information with third-party service providers that help us operate Hudson Heights RES and provide requested services.

These providers may include:

Online booking and account platforms
Payment processors
File-delivery and hosting platforms
Floor-plan providers
Virtual-staging providers
Website-hosting providers
Email and communication services
Analytics providers
Accounting and administrative service providers
Security and fraud-prevention providers
Professional advisers, such as attorneys, accountants, and insurers

Service providers may access information only as reasonably necessary to provide services to us or to fulfill your order.

10. When we may disclose information

We may disclose personal information:

To provide services you request
To process payments
To coordinate appointments and property access
To deliver photographs, floor plans, virtual staging, or other materials
To service providers working on our behalf
When you ask us to share information
When disclosure is necessary to protect our rights or property
To investigate fraud, misuse, security incidents, or unauthorized access
To comply with a subpoena, court order, legal process, or government request
To protect the safety of clients, occupants, visitors, photographers, or others
In connection with a merger, sale, restructuring, or transfer of business assets

We do not disclose personal information for unrelated purposes without a lawful basis or your permission where permission is required.

11. Sale of personal information

Hudson Heights RES does not sell personal information for money.

We may use service providers to operate the website, provide analytics, process payments, manage bookings, and deliver services. Those providers may process information on our behalf under their own terms and privacy policies.

12. Data retention

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain account and order records
Complete payments and accounting
Respond to questions and disputes
Meet tax, legal, insurance, and business requirements
Protect our rights and prevent misuse
Maintain appropriate business records

Retention periods vary depending on the type of information and why it was collected.

When information is no longer needed, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal and business requirements.

13. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

These safeguards may include:

Access controls
Account security
Password protection
Secure payment processing through third-party providers
Software updates
Service-provider security controls
Limited access to business records

No website, online account, email system, or method of transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or third-party service providers.

14. Third-party websites and embedded content

The website may contain links to or embedded content from third-party websites, including booking systems, payment providers, social-media platforms, analytics providers, file-delivery services, or other services.

Third-party websites and services are governed by their own privacy policies and terms. Hudson Heights RES does not control the privacy practices of those third parties.

You should review the privacy policies of third-party services before submitting information through them.

15. Marketing communications

We may use your contact information to send service-related messages, including:

Appointment confirmations
Scheduling updates
Order information
Payment notices
Delivery notifications
Service communications
Responses to inquiries

Where permitted by law, we may also send occasional marketing or business communications.

You may opt out of marketing communications at any time by:

Using the unsubscribe link in the message
Replying to the message with an opt-out request
Contacting us at hello@hudsonheightsres.com

You may continue to receive necessary service-related communications after opting out of marketing messages.

16. Your privacy choices and rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information, subject to legal and business exceptions
Request information about how personal information is used or disclosed
Withdraw consent where processing is based on consent
Opt out of marketing communications
Object to or restrict certain processing
Request a copy of information in a portable format, where applicable
File a complaint with a relevant privacy or data-protection authority

To make a privacy request, contact us using the information below.

We may need to verify your identity before completing a request. We may also need to retain certain information when required by law, needed to complete a transaction, or necessary to protect our legal rights.

17. New York residents

Hudson Heights RES is based in New York and serves New York real estate professionals and property owners.

New York residents may contact us with questions about their personal information or privacy choices using the contact information below. We will handle requests in accordance with applicable law.

18. Children’s privacy

The website and services are intended for adults and real estate professionals. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, contact us so that we can review and delete the information when appropriate.

19. Do-not-track signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, the website may not respond to all Do Not Track settings.

You can manage cookies and certain analytics preferences through your browser settings or available consent tools.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The revised policy will be posted on this page with a new “Last updated” date. Your continued use of the website after changes are posted means that you acknowledge the updated policy.

21. Contact

If you have questions about this Privacy Policy, want to make a privacy request, or believe your information has been handled incorrectly, contact:

Hudson Heights RES Chris Leary LLC

Email: hello@hudsonheightsres.com

Website: https://hudsonheightsres.com

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