Questions about real estate photography

• How do I prepare a home for real estate photography?
  These items should be done at least one day prior to the photoshoot:

   

  • Check all lightbulbs and replace any that are burned out, inside and outside
  • Landscaping should be well manicured with the lawn mowed, weeds pulled, edging and flower beds neatly trimmed
  • Clean all carpet, tile, hardwood floors and windows – rearrange furniture, if necessary
  • Add artwork to bare walls, if necessary
  • Remember when it comes to accessories and items in the space, less is more
  • Add outdoor seating if there is a patio, terrace or deck to create a more inviting space

   

  These items should be done just prior to your photoshoot appointment:

   

  • Hide all electrical cords (if possible)
  • Close all toilet seats
  • Straighten hanging towels in the bathroom/kitchen or remove them
  • Turn on all lights
  • Make sure pets and children are not in the way during the photoshoot
  • Keep blinds and curtains open to let natural light in or to showcase the view
  • Make the beds and straighten blankets & pillows

   

  Important – clear away clutter and remove personal items such as:

   

  • Family photos
  • Valuables
  • Unnecessary countertop items
  • Laundry items
  • Toiletries
  • Garbage cans
  • Dish rack
  • Children’s toys
  • Pet supplies
  • Stacks of paper, mail, bills and refrigerator magnets
• How soon can I get my real estate photography?

  Real estate pictures are delivered 24-36 hours after the photo shoot 

• Can I purchase a picture package to use with multiple properties?

  A package cannot be split up into multiple properties, regardless if it is cheaper, or if all the units are in the same building. For example, if you were to purchase the real estate 10 photo package, you cannot use 5 photos for one unit and 5 photos for another.

• What does \"photo ready\" space mean?

  A photo ready space means that it has been prepared for the photoshoot. Both exterior and interior spaces are not messy, have been cleaned, decluttered, and cleared of any unnecessary items. The goal of a successful real estate photo shoot is to showcase the space not the stuff that’s in the space.

• Upon arrival, what if the space is not ready for photography?

  A non-refundable 50% cancellation fee will apply if the space is not photo ready and customer decides to re-schedule rather than go ahead with the photograph of the property. If the space is too messy and requires more than 30 minutes to prepare for the photoshoot, then a non-refundable 50% cancellation fee will apply.

• What if I can\'t gain access to the property?

  A non-refundable 50% cancellation fee will apply if the photographer cannot gain access to the building, home or space due to any reason (ie: not arranging before hand, cleared access with current tenants, forgot keys, brought wrong keys, keys don\’t work,  missing keys, forgot combination lock code, etc) It\’s the responsibility of the real estate agent to guarantee access to the property.

• What if I\'m late or can\'t show up to the photo shoot?

  A non-refundable 50% cancellation fee will apply if the customer fails to show up to a scheduled appointment or is unable to arrive to the scheduled appointment on time due to traffic or any other reason. On time means: you must arrive within 15 mins of the confirmed scheduled time.

• What kind of post production is included with my final real estate pictures?

  All of the following items are included in our photo fees:

  1. White Balancing
  2. Image Sharpening
  3. Vertical & Horizontal Straightening
  4. Remove Minor Blemishes
  5. Lens Distortion Removal
  6. Brightness & Contrast Adjustment
  7. Outdoor Sky Replacement
  8. Tonal Adjustments
  9. TV Screen Replacement
  10. Dust Spot Removal
  11. Flash Reflection Removal
  12. Add Fire to Fireplaces
  13. HDR Bracketing with Indoor Window Replacement
  14. Remove Photographer’s Reflection in mirrors
• What picture editing is not included in the photo fees?

  All property pictures are delivered \”as is\”

  If you would like to alter any image (remove items and objects, hide eye sores such as water stains on ceiling or walls, large holes in walls, broken cabinets, satined rugs and carpets, etc) then additional post production fess will apply per picture.

  All retouching requests must be made in writing (email or text) and a price for alterations will be forwarded to you. Payment required before work is done. Turn around for additional work on pictures is typically 24-48 hours.